Stream.JoinWeb's Privacy Policy

I. The Information We Collect, And How We Use It

Stream.JoinWeb, parent company Harpwro Inc. is the sole owner of the information collected on our Sites. Harpwro Inc. will not sell, share, or rent this information to others in ways different from what is disclosed in this Policy (including as it may be amended-see below). Stream.JoinWeb collects different kinds of information from our users on our Sites, and we use that information in various ways.

A.The Stream.JoinWeb Site

1. Stream.JoinWeb Newsletter

We provide a low-volume email newsletter (currently averaging one to two news announcements per month) to provide general news about Stream.JoinWeb's new services, upgrades, and general information about our Sites and our services.  There is an online field on Stream.JoinWeb's home page that you can use to enter your email address in order to subscribe to the newsletter.  You can also subscribe or unsubscribe to the Newsletter when you sign up for an Evaluation Account or place an Order for Service (as described below). You do this by checking a box on the relevant Evaluation Account or Order for Service order page. 

When you subscribe to the newsletter, we use your email address to provide the newsletter to you via email.  With each newsletter we provide a method to unsubscribe from the newsletter, with a link to the Web page where you can enter your request to unsubscribe.  You may also contact Stream.JoinWeb directly as described at the end of this Policy regarding unsubscribing from the newsletter.

2. Evaluation Account

Stream.JoinWeb provides a 15-day free evaluation of our service, subject to Stream.JoinWeb's Terms and Conditions of service.  When you sign up for an Evaluation Account by filling out our online form, you are required to provide information that includes contact information (such as name and email address).  We may, at times, also ask you to provide demographic information (such as income level and gender) or answers to survey questions (such as how you heard about Stream.JoinWeb) during this process.  We do not collect credit card or financial information when you sign up for an Evaluation Account. 

We use contact information to communicate with you about your Evaluation Account.  We use demographic information you provide and your answers to surveys to improve our Sites and services we offer, and for any other purposes described in the surveys.

3. Order For Service

When you want to sign up for Stream.JoinWeb's services (for more than the 15-day free period of an Evaluation Account), you can do so as an upgrade from an Evaluation Account or without having had an Evaluation Account at all.  To sign up, you fill out the online Order For Service form, and in the process you are required to provide contact information (like name and shipping address) and financial information (credit card number, expiration date) on our order form. We use this information to communicate with you about your account, for billing purposes (including collection purposes, if necessary), and to fulfill your orders.  If we have trouble processing an order, we use this contact information to get in touch with you.

4. Request For Proposal

Before or after you place an Order for Service, you may request information about additional services by completing Stream.JoinWeb's online Request for Proposal.  During this process, you are required to provide your contact information (such as name and email address) and information about the services you request.  We use this information to communicate with you about your request and about the services on the Stream.JoinWeb Site in which you have expressed interest, and to consider the nature of those requested services.

We may, at times, also ask you to provide demographic information (such as company location, company type and age).  While you are not required to provide this demographic information in order to use the services that are the subject of your Request for Proposal, we encourage you to do so to allow us to provide a more personalized experience on the Stream.JoinWeb Site.

5. Site and Service Updates

We use contact information from Active Customers to send them periodic Site and Service Updates, which contain important information about using the services on the Stream.JoinWeb Site, including account billing and collections and technical support.  We provide Site and Service Updates primarily through email, but we may do so sometimes by postal mail or phone.  You may request to stop receiving Site and Service Updates by contacting Stream.JoinWeb directly as described at the end of this Policy.  We recommend against Active Customers unsubscribing from Site and Service Updates because of their importance.  If you do unsubscribe to Site and Service Updates, you waive any right to receive notifications of any modifications or changes to the Stream.JoinWeb Site, to our services, or to our policies.  (However, this Policy does not establish or imply such a right.)

6. Surveys

From time-to-time our Sites may request information from you via surveys. Participation in these surveys is completely voluntary, and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level, etc.). The information you provide in response to surveys will be used for purposes of monitoring or improving the use and satisfaction of our Sites and Services, and for any other purposes described in those surveys.

7. Cookies

A cookie is a piece of data stored on your computer in a folder dedicated to use by your web browser.  There are two kinds of cookies we may set when you visit the Stream.JoinWeb Site-"session cookies" and "offer code cookies."  You can set your web browser to reject cookies, including our session cookies, but this will limit your ability to use our Sites.  For example, you would need to reenter your password to enter each page on the Stream.JoinWeb Site requiring password access, or you might not be able to access such pages at all.

a. Session Cookies

"Session cookies" store information needed by the web server in order to avoid asking you for your password (if any) with each new page you visit.  No other information is stored in session cookies.  (In addition, password information itself is not stored in session cookies.)  Session cookies are deleted when your session on the Stream.JoinWeb Site ends (i.e: when you leave the Stream.JoinWeb Site).

b. Referrals

As part of our ongoing marketing efforts, we provide certain incentives to qualified participants who refer new customers to the Stream.JoinWeb Site.  If you arrive at the Stream.JoinWeb Site from a referrer's web site, we track this fact by placing the Offer Code that accompanies you from that site into an Offer Code cookie.  In this way, we will know if you subscribe to Stream.JoinWeb's Service following such a referral, and we can credit the incentive to the appropriate referrer as well as provide you with a discount if applicable.  No personally identifiable identification or financial information is collected or placed in the offer code cookie.  Offer Code cookies persist on your hard drive for up to 30 days.

B. Log Files

When you visit any of our Sites, we collect your IP address and store it in a "log file."  We use IP addresses we collect to analyze trends, administer our Sites, track users' movements within our Sites, track the sites users access just before (but not after) they visit our Sites, and gather broad demographic information for use in aggregate form.

When you open an Evaluation Account or become an Active Customer, we link your IP address to personally identifiable information about you in your account records with Stream.JoinWeb.  We use this information to determine whether particular users are abusing Evaluation Accounts.

III. Stream.JoinWeb's Policy Regarding Data From Children

Stream.JoinWeb does not collect data from individuals that identify themselves as children under the age of 13 or sell products or services for purchase by children. Our Sites are not intended for use by children under the age of 13. If Stream.JoinWeb becomes aware that it has received information from a child under the age of 13 through our Sites, we will respond, if appropriate, and will delete all personally identifiable information (including email address) concerning that child from our records. That information will not be used for any other purposes, nor will it be disclosed to any other parties.

If a parent believes that his or her child has submitted personal information to our Sites, they may inform us at the address listed at the end of this Policy.

IV. Security

A. Generally

We are vitally concerned with security on our Sites and Services.  We would like to ensure that information about you that we receive on our Sites is perfectly protected at all times, but no one could really make (and keep) that kind of promise. However, when you submit confidential information via our Sites, we do make reasonable efforts to protect that information both online and off-line.

When you are asked to enter confidential information on the Stream.JoinWeb Site (such as credit card number), that information is encrypted with the leading encryption software in the industry—SSL. To learn more about SSL, follow this link http//:www.verisign.com.  Please be aware that despite the efforts we make, we cannot ensure or warrant the security of any information transmitted to or by us over the Internet.

We also take the following significant steps to protect your information off-line. All of our your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees are each assigned a unique login and password, and must use this login and password to access customer records where your personal and confidential information is recorded and stored.  Our system provides an audit trail of modifications to customer records, which enables management to help monitor activity. Furthermore, all of our employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a firewall in secured premises.

Stream.JoinWeb considers your password to be sensitive information protecting your account, and you are responsible for keeping your password secure and confidential.   Stream.JoinWeb does not consider your login to be sensitive information, as your login is used in various ways to identify your account, such as in technical support requests and on printed invoices.  You may change your password in Stream.JoinWeb Director at any time.