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Stream.JoinWeb's Cancellation Policy
Section 4.1. Cancellation of Service by Stream.JoinWeb. Stream.JoinWeb
reserves the right to cancel the Customer's account should the Customer
fail to adhere to the terms of this Agreement. Should cancellation of
the account occur, Stream.JoinWeb will reimburse client any unused fees (prorated
daily), after Stream.JoinWeb has determined, in its own discretion, that all
charges associated with the account have been satisfactorily paid. Upon
request of Customer, Stream.JoinWeb shall return all Customer materials. Stream.JoinWeb
reserves the right to withhold fees, up to the total of any charges associated
with the account that have not been satisfactorily paid, if legal action
is pending against Stream.JoinWeb for the misuse of the account or if Stream.JoinWeb
reasonably believes legal action may be brought against Stream.JoinWeb. Under
such conditions, Stream.JoinWeb may withhold such fees until it has been determined
that any legal action brought against Stream.JoinWeb has been satisfactorily
resolved and all charges have been satisfactorily paid.
Section 4.2. Cancellation of Service by Customer. Customer shall
have the right to terminate this Agreement upon 30 (thirty) days written
notice to Stream.JoinWeb, unless a written Stream.JoinWeb Ancillary Services Agreement
specifies otherwise. Stream.JoinWeb shall reimburse client any unused fees
(prorated daily), after Stream.JoinWeb has determined, in its own discretion,
that all charges associated with the account have been satisfactorily
paid. Customers who have subscribed to an Annual or Semi-Annual Subscription
Package, and who seek to cancel their subscription prior to the expiration
of their term, shall have their account recalculated based upon the month-to-month
rate and any remaining unused fees will be reimbursed to Customer. Prior
to cancellation of service, Customer is responsible for removing their
materials from their allotted space on Stream.JoinWeb's servers and Stream.JoinWeb
will not be responsible for storage and preservation of Customer's materials
upon receipt of request for cancellation. Stream.JoinWeb reserves the right
to withhold fees, up to the total of any charges associated with the account
that have not been satisfactorily paid, if legal action is pending against
Stream.JoinWeb for the misuse of the account or if Stream.JoinWeb reasonably believes
legal action may be brought against Stream.JoinWeb. Under such conditions,
Stream.JoinWeb may withhold such fees until it has been determined that any
legal action brought against Stream.JoinWeb has been satisfactorily resolved
and all charges have been satisfactorily paid.
Section 4.3. Effective Date of Cancellation. Upon receipt of written
notice from Customer, followed by written acknowledgement from Stream.JoinWeb,
to cancel the service, the Effective Date of Cancellation shall be at
the expiration of the current service period or term.
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